North Carolina Department of Insurance, Jim Long Commissioner North Carolina Department of Insurance, Jim Long Commissioner North Carolina Department of Insurance, Jim Long Commissioner North Carolina Department of Insurance, Jim Long Commissioner
 
External Review Program
CONSUMER INFO
 
What People are Saying...
 
"I have never been able to talk openly about things with people the way I did with them. They make you feel like they care so much about your problems… Thank you for everything." -- B.E., Greenville, NC
 
"I can honestly say from the very first day I called NCDOI and spoke with their staff, they were very professional, caring and willing to explain everything. They went the extra mile. They never made me feel like I was imposing on them by asking a question." -- J.P., Clayton, NC
 
"Working with your office was a breath of fresh air." -- B.M., Mars Hill, NC
 
"You are very prompt and efficient. I thank you from the bottom of my heart for all that you have given me. The only regret is that I should have contacted you sooner!" -- B.M., Chadborn, NC
 
"I just know that I wouldn’t be having my surgery on Monday if it hadn’t been for you." -- J.B., Oak Island, NC
 
"It’s a pleasure to work with NCDOI and it’s a breath of fresh air... Everything was handled very, very efficiently." -- J.M., Charlotte, NC
 
"I am so happy there is your review process. Prior to your review, we felt our case fell on deaf ears. With the review process you provided, we were able to establish a viable basis to stand on." -- C.A., Havelock, NC
 
"Everything went just as I was informed and in a timely manner. Actually, I am very impressed with this service. It is good to know that the general public has this as a resource." -- M.A., Raleigh, NC
 
"I’m so glad this program exists." -- N.J., Raleigh, NC
 
"My experience with the external review and NCDOI was excellent. I will definitely be using it again if the situation occurs, and I will be more than glad to pass my experience on with our medical colleagues. Thank you for everything!" -- L.W., Hickory, NC
 
"I have nothing but positive things to say about the external review experience! From initiation to completion, all of my interactions were courteous, professional, and organized…. Thanks to your organization I have already had the procedure completed!" -- P.W., Clayton, NC
 
"The entire operation was top-rate." -- J.C., Charlotte, NC